Independence Blue Cross makes it easy to get the most from your health plan. We are pleased to provide members like you with convenient online resources and a full range of innovative programs and services to keep you healthy and informed.
Independence Blue Cross would like to introduce you to the Member Help Team, our new Medicare Customer Service program. The team will serve as your direct line to concierge-style customer service dedicated to ensuring that you, our Medicare members, receive the special care and attention you deserve.
Member Manuals, Guides, and Forms
For your convenience, some of our most commonly requested manuals, guides, and forms for members are available online.
Features of ibxpress.com
With ibxpress.com, you can access your specific benefit information, view processed claims and learn more about your health plan. Members can also download forms, order a replacement ID card, securely email customer service and more.
Medicare Advantage FAQ
Learn more about the Independence Blue Cross Medicare Advantage health plans.
We offer a variety of health resources for our members including our Healthy LifestylesSM program, which is designed to educate and encourage healthy behavior through active participation. We also offer our ConnectionsSM Health Management program, which supports members who have everyday health concerns, or more serious chronic conditions.
Website last updated: 9/30/2013
Y0041_HM_14_9866 Approved 11/5/2013